Returns Cost You Money! Do you know how much returns cost your company each year? Businesses face the challenge of managing customer returns, which significantly impact profits. But what exactly drives these returns and how can you minimise them to enhance your business financially? Understanding the Cost of Returns A study by Optoro, a logistics […]
The first question we need to ask is, what kind of decision making are we talking about? Is it day to day Operational Decisions such as purchasing and demand planning, understanding and segmenting customers on behaviour or buying history, reviewing suppliers, sales, channels, best sellers/slow movers, employee performance or profit margins to name but a […]
The cost of returns to retailers globally is substantial, costing nearly $550 billion a year, not including restocking expenses or inventory losses (National Retail Federation, 2021). Returns are an inevitable part of eCommerce, but they are costly for your business. The UK market has seen a surge in online shopping and the COVID-19 pandemic certainly […]
The global e-commerce market is expected to reach $6.38 trillion by 2024, with cross-border e-commerce accounting for a significant portion of this growth. [Statista, 2021] Are fluctuating exchange rates affecting your profit margins? Is your business equipped to handle the complexities of Multi-Currency transactions? In today’s global economy, the ability to handle complex […]
The number of trade regulations has increased by over 30% in the past five years, complicating the compliance landscape for international traders” (International Trade Administration, 2023). The above highlights how complicated it can be just to export your goods when trading overseas. Managing the dispatch process and its associated customs documentation efficiently is essential for […]
Essential for survival. It’s time to embrace automation. “To survive in these challenging times and meet new expectations, warehouses will have no choice but to embrace digitalisation and automation. Indeed, experts have predicted a surge in digital transformation over the next decade, which will bring fundamental changes to the warehouse operations of the future.” Warehouse […]