A multi-store retailer we spoke with recently described a problem that sounds small until you actually do the maths on it! Their card machines don’t talk to their EPOS system. So every single day, in every one of their nine stores, someone manually reconciles the day’s card payments against the till in a spreadsheet. Nine stores, […]
Rated 5 Stars by Operators Who Needed Operational Control When retail and wholesale businesses scale, the strain doesn’t show up in marketing. It shows up in operations. Stock in the wrong location. Overselling across channels. Manual warehouse workarounds. Trade pricing errors. Replenishment decisions made in spreadsheets. That’s where margin leaks. And that’s why we’re […]
Rated 5 Stars by Operators Who Needed Operational Control When retail and wholesale businesses scale, the strain doesn’t show up in marketing. It shows up in operations. Stock in the wrong location. Overselling across channels. Manual warehouse workarounds. Trade pricing errors. Replenishment decisions made in spreadsheets. That’s where margin leaks. And that’s why we’re […]
Why Multi-Channel Fulfilment Trips Businesses Up Selling on more than one channel? Good. Trying to fulfil orders from all of them using disconnected systems and clunky processes? Not so good. With varying order types, shifting delivery promises and changing workflows, everything still needs to be picked, packed and dispatched right, every time. Things get chaotic. […]
“We’re Global Now!” Great. So where’s your stock? What currency’s it in? And who’s keeping track? Going global sounds slick. But behind the scenes? It’s not always what it seems.You’re buying in 3 currencies. Selling in 5. Stock’s moving across borders and your systems are pretending everything’s fine. They’re not. What Most Businesses Think They’re […]
Each product should have one stock level, all managed through a single system, giving you real-time visibility across every sales channel. Selling on multiple channels is great for growth until your sales channels go out of sync (or worse, aren’t in sync at all). For example:- You’ve got an item in stock. Shopify says 8, […]