Why Multi-Channel Fulfilment Trips Businesses Up Selling on more than one channel? Good. Trying to fulfil orders from all of them using disconnected systems and clunky processes? Not so good. With varying order types, shifting delivery promises and changing workflows, everything still needs to be picked, packed and dispatched right, every time. Things get chaotic. […]
“We’re Global Now!” Great. So where’s your stock? What currency’s it in? And who’s keeping track? Going global sounds slick. But behind the scenes? It’s not always what it seems.You’re buying in 3 currencies. Selling in 5. Stock’s moving across borders and your systems are pretending everything’s fine. They’re not. What Most Businesses Think They’re […]
Each product should have one stock level, all managed through a single system, giving you real-time visibility across every sales channel. Selling on multiple channels is great for growth until your sales channels go out of sync (or worse, aren’t in sync at all). For example:- You’ve got an item in stock. Shopify says 8, […]
Manual warehouse processes don’t just make things inefficient, they create errors, cost money and damage your customer experience. And the bigger your business, the worse it gets. Lost stock. Wrong items. Late deliveries. Paper trails that don’t match reality. Warehouses running on spreadsheets and manual entry are more prone to mistakes and those mistakes cost […]
Running one warehouse is hard enough. Add a second, third and things start to get complicated. Stock arrives at the wrong location. Teams repeat tasks. Orders are split, delayed or missed. Without a centralised view of inventory, visibility is lost and decisions are made without reliable data. According to McKinsey, poor warehouse coordination across locations […]
Returns cost more than you think. Time, money, space, customer satisfaction – it all adds up. And when you’re selling across multiple channels, the complexity (and cost) multiplies. UK retailers are expected to lose £27 billion to online returns in 2024 (Retail Economics / ONS, 2024)….that’s after refunds, wasted stock, delays and admin. Each channel […]