Why wholesale order processing breaks in b2c tools
- Pricing & terms chaos: Trade needs customer pricing, payment terms and credit limits , without manual rework on every order.
- Backorders become invisible: Back orders and Partial shipments create disputes unless you track what’s owed and what’s available accurately.
- Shared inventory gets risky: When B2B draws from the same stock as B2C ecommerce/marketplaces, overselling is easy without pre-allocation to sales orders and customers.
- Invoices are manual and get missed: The warehouse team forget to mark sales orders requiring manual invoicing
- Creating Purchase Orders or Manufacturing Orders from sales orders is manual and clunky and causes problems when the process is complicated
Five Star Reviews on G2
What do you like best about Stok.ly – Inventory-Centric Cloud ERP?
The ease of all our inventory in one place, Stock is pushed up to our sales channels, 1 system does most of our work, and makes our lives easier. Stok.ly takes away the need for another member of staff. Stock feeds from our suppliers are handled within Stok.ly making sure we don’t oversell any products. We use Stok.ly daily and it’s always open on our screen!
How wholesale order management works in Stok.ly
1) Capture B2B sales orders cleanly
Create sales orders with the right customer pricing and terms, while keeping one order desk across channels so your team can prioritise work and track fulfilment status consistently.
2) Reserve and allocate inventory across channels
Protect stock for trade commitments and allocate fairly across wholesale, ecommerce and marketplace demand. This prevents overselling and reduces “where’s my stock?” escalations.
3) Handle partial shipments & backorders without chaos
Ship what’s available, keep a clear view of what’s owed, and maintain a single version of the truth for your team and customers.
4) Fulfil reliably
Run consistent picking, packing and dispatch workflows (barcode-ready) so B2B orders don’t slow down the rest of the operation.
5) Use B2B sales, quotes and customer demand signals to improve purchasing
Wholesale sales orders quotes and customer enquiries provide data for demand forecasting driven by AI planning.
6) Auto invoicing on custom documentation at dispatch
Set invoices to be auto generated at dispatch and be sent to your customer and pushed directly through to your accounting software ready for bank reconciliation – reconciled invoices are pluued back into Stok.ly to update customer accounts and sales orders.
Wholesale order management software features that matter
Stok.ly is built for B2b wholesale teams that have outgrown basic inventory software, warehouse-only systems or disconnected order tools and apps and need one operational ERP system to run the entire order lifecycle, from purchase, through to sales order creation and finally shipments.
Trade controls
- Create quotes and sales orders on trade POS, the back office and on tablets for field sales
- Create purchase orders or manufacturing orders from sales orders and pre-allocate items
- Customer-specific pricing structures – trade pricing and discounts
- Account management – payment terms and credit limits
- Customer and Order holds and credit limit approvals – permission controlled
- Minimum Margin on sales orders protected with permissions
- real time inventory – on order, on hand, available and pre-allocated
Fulfilment & inventory truth
- Real-time inventory sync across all channels to prevent over selling
- Automation via the rules engine to streamline sales order processing
- Automate management of backorders, pre-sales, partial shipments and split deliveries
- Returns and restocking workflows for warehouse and customer success teams
Who this B2B OMS is for
Sales Orders are the control layer.
Inventory is the source of truth.
Warehouse execution turns sales orders into shipments.
Manufacturing MRP (kitting & assembly) consumes raw materials and produces finished stock.
Because Stok.ly is an OMS-led ERP, all of these layers operate in one system — without manual tasks or reconciliation.
Retailers with a trade channel
You sell DTC and wholesale from shared stock and need controlled allocation and accurate commitments.
Wholesalers scaling operations
You need fewer errors, faster processing and reliable fulfilment without adding headcount.
Multi-location operations
You run warehouses and/or stores and need one view of stock and order status across every site.
Manufacturing operations
You run manufacturing, warehouses and/or stores and need a seamless system system joining every part of your business.
Wholesale order management FAQs
What is wholesale order management software?
Wholesale order management software (B2B OMS) manages trade orders end-to-end—capturing orders, applying pricing and terms,
allocating inventory, handling partial shipments/backorders, and tracking fulfilment and returns.
Is B2B sales order management the same as wholesale OMS?
B2B sales order management is a core part of wholesale OMS. Wholesale order management software typically also coordinates allocation across
locations, fulfilment workflows, inventory synchronisation, returns and multi-channel demand in one operational system.
Can I run wholesale and ecommerce from the same inventory?
Yes, but only if you maintain a single inventory truth with reservations and allocation rules. This prevents overselling and ensures
B2B commitments remain reliable alongside consumer demand.
Does Stok.ly integrate with ecommerce platforms and accounting tools?
Stok.ly supports multi-channel operations and can connect your sales channels and finance stack so orders, inventory and downstream
processes stay aligned as you scale.